Privacy policy

Last updated: 2 October 2026

This privacy policy explains how Cylus Creators ("we", "us", "our"), operated by Cylus Creators Pvt Ltd, handles personal information collected through cyluscreators.com (the "Site") and in connection with our services. We aim to comply with applicable data-protection laws, including India's Digital Personal Data Protection Act, 2023 and, where it applies, the EU and UK General Data Protection Regulation.

Information we collect

• Information you give us: when you submit our contact form or email us, we collect your name, email address and any optional details you provide, such as company, phone number, budget range and project information.
• Technical information: our hosting provider automatically records standard server logs, including IP address, browser type, pages requested and timestamps, for security and troubleshooting.
• Job applications: if you apply for a role, we process your CV and the information you share in order to assess your application.

Cookies

This Site does not use advertising or tracking cookies. If we introduce analytics in the future, we will update this policy and, where required, ask for your consent first.

How we use your information

• To respond to your enquiry and discuss potential services
• To provide, manage and improve our services and this Site
• To assess job applications
• To keep the Site secure and prevent misuse
• To meet legal and regulatory obligations

We rely on your consent, on steps taken at your request before entering into a contract, and on our legitimate interests in operating our business securely. We do not use your information for automated decision-making.

Sharing your information

We do not sell, trade or rent your personal information. We share it only with service providers who help us operate, such as our hosting and email providers, under appropriate confidentiality and security obligations, or where the law requires us to.

International transfers

We are based in India and may process your information there. Where we transfer personal data from the EU or UK, we use appropriate safeguards such as standard contractual clauses.

Retention

We keep enquiry information for as long as needed to respond and to maintain a business relationship, and generally no longer than 24 months after our last contact unless a contract requires otherwise. Job applications are kept for up to 12 months.

Security

We use appropriate technical and organizational measures to protect personal information, including encrypted connections (HTTPS), access controls and least-privilege principles. No method of transmission over the internet is completely secure, but we work hard to protect your data.

Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to withdraw consent and to raise a grievance or complaint with a supervisory authority. To exercise any of these rights, email contact@cyluscreators.com. We will respond within the time required by law.

Third-party websites

This Site may link to other websites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last revised.

Contact

Questions about this policy or your data? Contact our grievance officer at contact@cyluscreators.com.